Jaxsen Adkins
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Recent activity by Jaxsen Adkins-
Attendees not showing in exports
In click & pay, I can go to the Store → Catalog → Registration → Tickets and download the list of attendees per ticket. My problem stems from being able to see all attendees in the preview, but whe...
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Other Payment Method & eCheck no longer options in virtual terminal after update.
We recently had support upgrade our org to the latest release of Click&Pay, we previously were using event management and had some custom payment methods in the virtual terminal, i.e. cash and chec...
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Insufficient permissions: secure query included inaccessible field
Stopped into live support today, this is mainly so things do not get lost in the cracks and also to see if there is a list of permissions required for the integration user.The integration user we h...
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Custom mapping not copied to sandbox & Synchronizer not working properly
Hello, we are trying to test upgrading to click & pay from v9 in our sandbox , it looks like none of our custom mapping copied over/updated to custom mapping in click and pay appropriately. It also...
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User is unable to process temporary contact
One of our users is unable to process temporary contacts after a recent upgrade. We do not want every user to have access to all of click and pay however we would like to know what permissions some...
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Transactions not showing in stripe report.
Hello, it looks like our stripe payout report is missing some values we know should be there, I am wondering what might cause something to NOT show up in the payout report like it normally would?
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Copy alias data without access to the birthdate field.
I was in live support today and had an issue with copying over alias data, upon reviewing the “Permission issue” which happened to be the birthdate field being the problem and needing access. We ne...