Jaxsen Adkins
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Activity overview
Latest activity by Jaxsen Adkins-
Jaxsen Adkins commented,
Org ID: 00D300000006fcRLogin access granted. The example ticket I was working with was the “Lived Experience Expert or Chapter Member” for easy reference.
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Jaxsen Adkins created a post,
Attendees not showing in exports
In click & pay, I can go to the Store → Catalog → Registration → Tickets and download the list of attendees per ticket. My problem stems from being able to see all attendees in the preview, but whe...
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Jaxsen Adkins created a post,
Other Payment Method & eCheck no longer options in virtual terminal after update.
We recently had support upgrade our org to the latest release of Click&Pay, we previously were using event management and had some custom payment methods in the virtual terminal, i.e. cash and chec...
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Jaxsen Adkins created a post,
Insufficient permissions: secure query included inaccessible field
Stopped into live support today, this is mainly so things do not get lost in the cracks and also to see if there is a list of permissions required for the integration user.The integration user we h...
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Jaxsen Adkins commented,
Apologies for the late reply, yes if you would be so kind as to upgrade the synchronizer. access has been grantedif you could also upgrade our other sandbox with org ID 00Dcb000005mTw5 to the lates...
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Jaxsen Adkins created a post,
Custom mapping not copied to sandbox & Synchronizer not working properly
Hello, we are trying to test upgrading to click & pay from v9 in our sandbox , it looks like none of our custom mapping copied over/updated to custom mapping in click and pay appropriately. It also...
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Jaxsen Adkins created a post,
User is unable to process temporary contact
One of our users is unable to process temporary contacts after a recent upgrade. We do not want every user to have access to all of click and pay however we would like to know what permissions some...
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Jaxsen Adkins created a post,
Transactions not showing in stripe report.
Hello, it looks like our stripe payout report is missing some values we know should be there, I am wondering what might cause something to NOT show up in the payout report like it normally would?
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Jaxsen Adkins created a post,
Copy alias data without access to the birthdate field.
I was in live support today and had an issue with copying over alias data, upon reviewing the “Permission issue” which happened to be the birthdate field being the problem and needing access. We ne...