Jillian Adkins

In preparation for phishing-resistant MFA, we're auditing user permissions. I know there's been a new Click & Pay released this month - in that release, does a user need any of the following permis...

We received 21 emails overnight for one of the orgs we work with (from 3am Pacific to 4:42am). All of them were the same general message, just different job ids:Apex script unhandled exception by u...

I can't find any information on what the “Existing Account” field in the Virtual Terminal is meant to represent, nor how to use it. Can you please share what that field is for, and how it works wit...

We're planning to enable database encryption with Shield now that it is available, instead of encrypting specific fields. Wanted to check and see if there are any issues this might create for Click...

If a customer no longer wants their card ‘on file,’ what is the best method for removing it? My instinct is to clear the values in Contact and Account on the Transaction, but I wanted to check to s...

A donor requested that we ‘pause’ their monthly gift until 1/5/2026. Tried to do this by navigating to the C&P Recurring record and using the “Update Recurring” button. However, there is no “Edit” ...

I'm attempting to copy over alias information, and received the error:  Update failed. First exception on row 0; first error: MISSING_ARGUMENT, Id not specified in an update call: [] Error is in ex...

With the end of redirections for legacy Salesforce URLs being implemented in the recent and upcoming Releases, I wanted to make sure this doesn't have any impact on Click & Pay, since I know a Site...

Hi there, just looking to confirm how the ‘Check Number’ field is used when setting up a recurring transaction via eCheck? I recall seeing a discussion on this in the old forum, but that's no longe...

Hello, I'm looking to find what time the image was changed on a Store Product - can you point me in the direction for accomplishing this?