Box Office - doesn't allow registering on all levels
I would assume that the box office allows for registering for any registration level (that isn't sold out), regardless of whether registration is still open. That does not seem to be the case when using the store for registrations, or am I missing something?
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Official comment
Thank you for reaching out and for describing what you were expecting from BoxOffice.
At this time, BoxOffice follows the same availability rules as your registration levels in the store. Specifically:
- If a registration level is sold out, BoxOffice will not allow additional registrations for that level.
- If the sales end date for a registration level has passed, BoxOffice will also not allow registrations for that level.
You will be able to register attendees from BoxOffice only when a level still has available stock and its sales end date has not yet passed.
Hope that clarifies. Please let us know if you have any questions.
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