Abdul Moghni

Hello Jillian, Good day!We have already addressed this, and a patch version with the fix is planned for release before the end of this week. Please let us know if you have any further questions or ...

Hello Emily, Good day!Yes, if the autoresponder was created in v10, you can edit the template anytime. Changes will apply to all emails that haven't been sent yet, even if they’re already queued.

Hello Jillian, Good day!This appears to be a permission-related issue. Please share your Salesforce Org ID, grant us login access, and provide the username of the user attempting to copy the Alias ...

Hello Mgallogly Good day!Yes, this is expected behavior. Our system is designed to block access and processing of forms through remote gateways such as VPNs, regardless of whether it is a direct li...

Good day Carl Paulsen Yes, the ampersand (&) in the first name and last name triggers CDATA formatting in the XML to ensure proper parsing.Click & Pay fully supports this and handles such entries w...

Hello Jillian, The Check Number is a requirement set by the bank, not just for internal tracking but also for reporting purposes. Gateways need this information to process eCheck/ACH transactions.H...

Hello Daniel, Good day!At present, the “Send receipt to patron” functionality is managed at the Campaign level. This means receipts are sent based on the template assigned to the specific Campaign ...

Hello Daniel, Good day!The legacy forum at forum.clickandpledge.com has been officially retired and is no longer accessible.Our new support platform at https://support.clickandpledge.com is designe...

Hello Jillian, Good day!Thank you for reaching out.The Check Number field is mainly a reference field. You can enter any unique number—such as 10001—when setting up a recurring eCheck transaction.I...

Hello Jillian, Good day!Thanks for reaching out!You can view the last modified date and time by adding the Last Modified column to the product list view. This will display the most recent date and ...