Check Number on Recurring eCheck
Hi there, just looking to confirm how the ‘Check Number’ field is used when setting up a recurring transaction via eCheck? I recall seeing a discussion on this in the old forum, but that's no longer accessible.
Can we pick any number? The donor wrote a check, so the check number we have was used already, but they asked us to set up a recurring using their account info.
Thank you.
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Hello Jillian, Good day!
Thank you for reaching out.
The Check Number field is mainly a reference field. You can enter any unique number—such as 10001—when setting up a recurring eCheck transaction.
If the donor is keeping track of their check numbers, it’s best to coordinate with them to avoid any overlap. But if they’re not tracking it, you can simply make up a number for this purpose.
Please let us know if we can be of any further assistance.
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If it's just a reference with no meaning, why is it required for a recurring?
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Hello Jillian,
The Check Number is a requirement set by the bank, not just for internal tracking but also for reporting purposes. Gateways need this information to process eCheck/ACH transactions.
Hope that answers your question.
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