Debbie VanEpp

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Activity overview

Latest activity by Debbie VanEpp
  • Debbie VanEpp commented,

    Hello Jacob, I have asked the developers to upgrade your instance.  We will let you know when it is complete.

  • Debbie VanEpp created an article,

    Click & Pay Suite (Salesforce): Create Salesforce Site

    Click & Pledge's "Click & Pay Suite" app for Salesforce makes use of a feature called 'Salesforce Sites' so that your organization does not have additional costs to send custom emails and publish e...

  • Debbie VanEpp created an article,

    CONNECT: Integrations

    This article focuses on integrations that operate through Click & Pledge CONNECT payment forms. Other Click & Pledge integrations exist in our Salesforce app, Click & Pay Suite, or interact direct...

  • Debbie VanEpp created an article,

    Click & Pay (Salesforce): Using SKUs to Map

    Click & Pledge takes advantage of the concept of SKUs by noting the SKUs in every transaction received by Salesforce and consulting the SKU rules in Click & Pay Suite to determine how to record the...

  • Debbie VanEpp commented,

    Hello Jillian,The card on file cannot be deleted from CONNECT.  If there is a dispute, charge back, transaction questions for Stripe, or any legal questions, we need it for reference.  We can delet...

  • Debbie VanEpp created an article,

    Click & Pay Suite (Salesforce): Vault >Virtual Terminal > Batch Upload

    You can process multiple transactions using the Virtual Terminal. Transactions are created in your C&P Account and brought into SalesforceRequirements: Minimum Required Fields. Basket Id (Column A)...

  • Debbie VanEpp created an article,

    Click & Pay (Salesforce): C&P Accounts

    Linked Account(s): C&P AccountsC&P Accounts > Linked Account(s) provides information about the account(s) linked to your Salesforce instance.  Click on the account number to view details of the acc...

  • Debbie VanEpp created an article,

    CONNECT Account Verification

    Why: To maintain best practices and PCI Level 1 requirements, CONNECT requires admin users to review their account profile and active users list every 90 days to ensure information is current and s...

  • Debbie VanEpp commented,

    Hi Kathleen,There is a Stripe Report in Salesforce that will give you all the data you need.  You also need an upgrade for Click & Pay.Will you grant us access to your Salesforce Instance and I wil...

  • Debbie VanEpp commented,

    Hi Monika,There is not a SKU for the Event, only the SKU on each level.