Jillian Adkins

Hi Abdul, I added the “PS-CnP-PaaS-ONLY-GrantAccountLoginAccess-CnP-Support” permission set to the user, but they still only see Salesforce Support as the one option for granting login access.

What permission does a user need to be able to grant access to C&P? This user only has the option to grant access to Salesforce.

Hi Abdul,I figured you'd prefer to have access through the affected user (still waiting for confirmation from her). In the meantime, I've granted access under my user.

Hi Abdul,It seems this did not resolve the issue. We still have a user getting this error when they attempt to copy over Alias data: Update failed. First exception on row 0; first error: MISSING_AR...

Hi Abdul,We're now ready for you to upgrade this org with the patch. Org ID is 00D300000006fcR and access has been granted.Thank you

Thank you, Abdul.

Abdul, this user does not have the option to select C&P Support under “Grant Login Access.” We added the “PS-CnP-PaaS-ONLY-GrantAccountLoginAccess-CnP-Support” Perm Set and they still don't have th...

Thank you, Abdul. Where can I keep an eye out for information on the patch being available? Can we install patch releases, or do we have to request those?

Hi Abdul,I spoke with my coworker, and they had this issue previously and said that a user must have read access to the Birthdate field in order to be able to copy over Alias data.We are unable to ...

If it's just a reference with no meaning, why is it required for a recurring?