Abdul Moghni

Kabir Mutiat Good Morning!Thank you for reaching out to Click & Pledge.We received your message, but it appears to be blank. Could you please let us know how we can assist you?We look forward to he...

Jillian Adkins Thank you for your patience while we reviewed this with our development team.At this time, the Click & Pay package does not support Salesforce Shield database encryption. Enabling Sh...

Hello Carl Paulsen Yes, this is possible, and here’s a clear breakdown to help you set up the naming conventions correctly:Campaign merge fields: Transaction CampaignThis refers to the CONNECT Cam...

Hello Louise Wills The event time shown on the registration page is based on the Site Guest User’s time zone, not the viewer’s location. If the Site Guest User is set to EST, the event time will di...

Hello Jillian Adkins The “Existing Account” field in the Virtual Terminal is used to identify and associate the transaction with an existing Salesforce Account.Specifically, it helps when a person ...

Hello Jillian Adkins I’ve forwarded your question to our development team to review any potential impact of enabling Salesforce Shield database encryption on Click & Pay. Once we receive their feed...

Hello Daniel Lerch Good day!In the PayQuick.ly form, the specific customization options you mentioned are not available. The PayQuick.ly form inherits its display and settings from the Campaign Set...

Hello Raphael Attie Thank you for reaching out.Click & Pledge does not currently support geo-blocking or state-based access restrictions to hide or limit visibility of donation pages based on donor...

Louise Wills At this time, it is not possible to send two different receipts from a single Store transaction. A Store can be associated with only one campaign, and therefore, one receipt format wil...

Jaxsen Adkins We reviewed your instance and noticed that while it has been upgraded to the latest version of Click & Pay Suite, the connection has not yet been fully established.Please disconnect t...