Abdul Moghni

Hello William, Good day!Our developers are reviewing your site code and have successfully processed a $2 transaction using GPay.However, could you please provide a test environment or site where we...

Jillian Adkins We tried to review, but we don't have access to the instance yet. Please grant us login access so we can review it.

Hello Jimmy Chu  Good dayWe are aware of the issue with the plugin update message and will address it in the next release, scheduled for this week.Regarding the form editor not responding, could yo...

Hello Jaxsen Adkins The Sandbox you created does not include those settings, which is why you don’t see the custom mapping and other configurations in your Sandbox instance.Please note that the tra...

Hello Jillian Adkins Good day!We have upgraded the above instance with the latest patch version.Let us know if we can be of any further assistance.

Monika Krach Yes, you can use any of those. We have assigned the permissions for the above sites.

Hello Monika Krach Good day!We reviewed your instance and the C&P Events configuration. We found that there are three active events, including the one you mentioned, and all are working correctly. ...

Hello Shari Gilford, NTP, Good day!The CONNECT forms and Virtual Terminal are primarily designed for individual donors, but they can also be adapted for corporate donations.In addition to the worka...

Carl Paulsen Yes, that is correct. Manual (Match Mode): The system will create a Temporary Contact. Once you process it, the record will either create an Alias under the main Contact or create a n...

Hello Carl Paulsen Good day!We have reviewed your Sandbox instance and can confirm that all transaction data has been posted successfully. Many of the records are currently located under C&P Tempor...