Abdul Moghni

Hello Louise Wills The event time shown on the registration page is based on the Site Guest User’s time zone, not the viewer’s location. If the Site Guest User is set to EST, the event time will di...

Hello Jillian Adkins The “Existing Account” field in the Virtual Terminal is used to identify and associate the transaction with an existing Salesforce Account.Specifically, it helps when a person ...

Hello Jillian Adkins I’ve forwarded your question to our development team to review any potential impact of enabling Salesforce Shield database encryption on Click & Pay. Once we receive their feed...

Hello Daniel Lerch Good day!In the PayQuick.ly form, the specific customization options you mentioned are not available. The PayQuick.ly form inherits its display and settings from the Campaign Set...

Hello Raphael Attie Thank you for reaching out.Click & Pledge does not currently support geo-blocking or state-based access restrictions to hide or limit visibility of donation pages based on donor...

Louise Wills At this time, it is not possible to send two different receipts from a single Store transaction. A Store can be associated with only one campaign, and therefore, one receipt format wil...

Jaxsen Adkins We reviewed your instance and noticed that while it has been upgraded to the latest version of Click & Pay Suite, the connection has not yet been fully established.Please disconnect t...

Mgallogly Custom mapping will apply to the contact associated with the transaction record. This means that whether a new contact is created or an existing contact is updated (depending on your "Con...

Jillian Adkins We’ve upgraded your instance to the latest version of the Click & Pay Suite.Please check and let us know if you encounter any issues.

Jillian Adkins We released the latest version last week, and our developers recommend upgrading your instance to this version, as it includes a fix for the issue.With your permission, we will proce...