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Options for donation naming setup

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2 comments

  • Official comment
    Abdul Moghni

    Hello Carl Paulsen 

    Yes, this is possible, and here’s a clear breakdown to help you set up the naming conventions correctly:

    Campaign merge fields:

    • Transaction Campaign
      This refers to the CONNECT Campaign associated with the transaction, not the Salesforce Campaign. However, this works based on the Campaign Default Settings and Transaction Campaign Mapping.
    • CONNECT Campaign (under CONNECT Details)
      This also represents the CONNECT Campaign name.
    • Item Campaign (under Item Details)
      This is the Salesforce Campaign that the Opportunity is mapped to. When selected, it will merge the Salesforce Campaign name into the Opportunity name.

     

    Setting up different naming conventions:

    You can configure two separate Opportunity naming rules in Customize Name of Opportunity:

    • One rule for Recurring Donations
    • One rule for One-Time Donations

    Use conditions (for example, Based on Recurring Installment or SKU-based logic) and place the Recurring rule above the One-Time rule, since the logic follows “Exit after first match.”

    Within each rule, you can include the Item Campaign merge field so the Salesforce Campaign name is embedded in the Opportunity name.

    Hope that explains. If you’d like, we can review your configuration once it’s set up.

  • Carl Paulsen

    Thank you, that's helpful.  It seems to be working now.

    0

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