reply to Pay Quickly thread

Daniel Lerch

December 06, 2025 00:28

Hi, the system does not seem to be letting me post my reply to your comment on this thread (i.e., it's not giving me a Submit button):

https://support.clickandpledge.com/hc/en-us/community/posts/44048873368219-further-adjusments-to-Pay-Quickly-slider?page=1#comment-overview

Here's my reply:

In our case it looks like the placeholder text 
https://imgur.com/JJL3QXB
is being pulled from the “Item Name”, not “Label” as I would expect
https://i.imgur.com/bJG7piA.png

That doesn't work for us, because we want the placeholder text to just say “Amount”, not the Item Name we use internally and for receipts. Can this be changed please?

 

Related to

• PayQuick.ly

0

• Official comment

  

  Rob Vap

  December 09, 2025 03:05

  Hello @Daniel Lerch 
  
  Thank you for bringing this to our attention and for sharing the examples. 
  
  You’re absolutely right, the placeholder text should be pulled from the Label rather than the Item Name. We agree that using the Item Name (which is often more technical or used for internal/receipt purposes) is not ideal for this scenario. 
  
  We’ve flagged this behavior and are planning to address it in an upcoming update, where the placeholder will align with the Label as expected. 
  
  We appreciate you taking the time to report this, and please don’t hesitate to reach out if you have any other questions or suggestions.

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