Please integrate C&P Account number

David Stephens

September 19, 2025 21:28

I have a user who when the click on the Click and Pay Suite App in Salesforce can see the dashboard but has no other information showing and a bar across the top that says:

"Please integrate C&P Account number"

However, other users can access Click and Pay no problem. Is there some kind of permission setting I'm missing for that user's profile?

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• Official comment

  

  Abdul Moghni

  September 22, 2025 05:29

  Hello David Stephens Good day!

  Please share the username of the user who is having an issue so we can review it.

  Looking forward to hearing back from you.
• 

  David Stephens

  September 24, 2025 20:43

  Hi Abdul, the user Skluzacek, Wendy, Username: wendy@gabrielmedia.info.

  Salesforce Org ID: 00DDn0000013ivc | I have granted permission.

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  Abdul Moghni

  September 25, 2025 07:55

  Hello David Stephens 

  We have assigned the PS-CnP-PaaS-All-Permissions permission set to the user.

  Please have the user check again and confirm if they are now able to view the Click & Pay Suite.

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