Abdul Moghni

Hello Monika Krach All of our third-party integrations provide a way to turn off the default system receipt for transactions coming through that integration’s payment forms. For example: Event Man...

Eric Brooks You can use the options mentioned above to back up and restore your settings. Additionally, our office hours have been extended from 9:00 AM EST to 4:00 PM EST, and you’re welcome to jo...

Good day Eric Brooks May I know which type of backup you selected?We have three options under Backup and Restore: Store & Settings – Includes the selected campaign name along with other configurat...

Mgallogly We don't have SKUs for Shipping. However, you can map the Record Type and Primary Campaign Source to the Opportunity under: Click & Pay Suite > Opportunity > Record Type Click & Pay Suite...

Good day Mgallogly Thank you for your question.Currently, the shipping amount is not combined with the item total in the Opportunity Amount field. By design, the Opportunity reflects only the item ...

Jillian Adkins Thank you for your patience. We’ve released the latest patch version. Please share your Org ID and grant us login access so we can proceed with upgrading your instance.

Hello Betty Ries In Click & Pay Suite, you still have the ability to process registrations without requiring attendee information, similar to how it worked in the previous v9 Event Management.As st...

Jillian Adkins We are expecting to release the patch later this week and will keep you updated as soon as it becomes available.

Good day Betty Ries You can use the Anonymous Ticket option if you'd like to allow buyers to purchase multiple tickets without entering attendee information for each one. This streamlines the proce...

Hello Jaxsen, Good day!Could you please share the Salesforce Org ID and grant login access from the relevant user? This will allow us to log in and review the issue directly.We look forward to your...