Abdul Moghni

Mgallogly Custom mapping will apply to the contact associated with the transaction record. This means that whether a new contact is created or an existing contact is updated (depending on your "Con...

Jillian Adkins We’ve upgraded your instance to the latest version of the Click & Pay Suite.Please check and let us know if you encounter any issues.

Jillian Adkins We released the latest version last week, and our developers recommend upgrading your instance to this version, as it includes a fix for the issue.With your permission, we will proce...

Jillian Adkins I’ve forwarded this to our developers to review it. We’ll get back to you as soon as we receive an update from them.

Hello Gebriel Dewitt, Good day!We have upgraded your instance with the latest version of Click & Pay Suite.Be sure to establish the connection with Salesforce, and don't forget to check the box "Co...

Hello Jillian Adkins It is best to grant access from the impacted user as well and extend the access duration for your user. In addition, we’ve set up a debug log, please process the alias so our d...

Jillian Adkins Could you please extend the access to the instance from Admin and the user so I can have our developers review it?

Hello David Stephens We have assigned the PS-CnP-PaaS-All-Permissions permission set to the user.Please have the user check again and confirm if they are now able to view the Click & Pay Suite.

Hello Jillian Adkins One of our developers reviewed the affected user and confirmed it is a permission issue:Error: Insufficient privileges – READ: Contact.AssistantName, Contact.AssistantPhoneTo r...

Hello David Stephens Good day!Please share the username of the user who is having an issue so we can review it.Looking forward to hearing back from you.