In July 2020, Click & Pledge retired most forms created in its old administrative interface, referred to as 'the Portal'. The exception are forms that use the catalog feature of the Portal, and these will be phased out once shopping cart functionality is added to CONNECT.
- How do I know if my form is a custom form?
- Does my custom form need to be changed?
- How do I change it?
How do I know if my form is a custom form?
If you have the form loaded on a tab in your browser, right click on the form and select 'View Frame Source'.
Search for the text 'faas'.
Custom forms typically have code to begin their form reading:
<form id="Donation" method="post" action="https://faas.cloud.clickandpledge.com">
If you cannot find this code, create a Support Ticket and include the URL to your form to ask if your form is a FaaS form.
Does my custom form need to be changed?
Custom forms that were created using Forms-as-a-Service (FaaS) before this retirement referenced a property of these portal donation forms called WID. As the portal is phased out, custom forms that pass WID as one of the HTML form tags must be updated to reflect the current usage, referencing the CONNECT Campaign Alias instead.
Think of WID as a unique ID of a specific form. When custom FaaS forms were created using WID, the WID was collected from the organization's available payment forms in the portal.
You can use the same steps listed above in 'How do I know if my form is a custom form? ' , only this time search for 'id=WID'
If you find code like the HTML shown below, your form needs to be changed.
<input type="hidden" id="WID" name="WID" value="XXXXX">
How do I change it?
If you don't have access to directly change the HTML where your form is, you may need to enlist your Web Designer's assistance.
Remove the code for the WID tag
<input type="hidden" id="WID" name="WID" value="XXXXX">
and replace it with
<input type="hidden" id="Campaign" name="Campaign" value="Campaign Alias">
To find your Connect Campaign Alias, login to CONNECT and click on Launcher > Fundraising > Campaigns Campaign Name > Campaign Details. Then expand Basic Information.
Using the Campaign Alias tag also ensures that you are using the fraud and receipt setting set by the Campaign in CONNECT.
The complete list of all form elements needed for FaaS forms is available at:
https://manual.clickandpledge.com/Form-as-a-Service.html
https://manual.clickandpledge.com/Form-Field-Names.html