Swiper1: Quick Start Guide for Swiper1 Bluetooth Device

Swiper1– BT (Bluetooth version) Instructions
 

Apple and Android users

Please download the newest version of the app from the Google Play Store or Apple App Store and install before using this Swiper1 device. If you already have the Swiper1 app on your phone, update to the latest version. When installing the app, you must Approve ALL requested access to insure functionality of the Swiper1 device.
 

Prepping your phone/tablet

Turn Bluetooth ON
The Swiper1-Bluetooth device connects using your phone/tablets Bluetooth capabilities. To insure that the Swiper1-Bluetooth device and Swiper1 app can communicate:

• Make sure that the Bluetooth on your phone or tablet is ON. This is done on the phone or tablet in Settings -> Bluetooth (for iOS) or Settings->Connected Devices-> Bluetooth (for Android)
• With both Android and iOS devices – you pair the Swiper1 Bluetooth device within the Swiper1 app. You do not use the phone’s Settings->Bluetooth area to pair. Only use the Swiper1 app to pair.

Accept ALL Swiper1 App Permissions

To insure the Swiper1 App works properly, when installing the app accept ALL permissions.
 

Swiper1 Bluetooth Device

Device Setup with Swiper1 App

BEFORE attempting to use the device shipped to you with the App. You must confirm your device and setup some initial settings:

• Launch the app and login. For login instructions see Swiper1: How to Login article.
• Turn on the Swiper1-BT device by holding power button down for ~ 1 second.
• On your phone in Swiper1 app tap the “Menu” icon.
• Tap “Device Manager”
• Select Swiper1-Bluetooth device. Refer to image below.
  • Under Available Bluetooth Devices, any active Swiper1 Bluetooth devices will show. Tap the Swiper1 name and then the word “Connected” will appear. If you do not see any devices appear, make sure you have enabled Bluetooth on your phone.

• When ready to do transactions, switch from Test to Production mode: Tap "Menu" icon > Merchant Profile. Tap the “Production” checkbox and “Save Changes.”

NOTE: Once you have changed the Device type, the Swiper1 will automatically connect as soon as you get to the payment screen (as long as it is turned on). You do not need to tap the Swiper1 button; just swipe the card or insert it into the EMV slot if it has a chip.
 

Accepting Payments

Swipe your credit card in the card slot or insert it into the EMV slot if it has a chip.

Be sure to:

•     Have the card oriented correctly (see pictures below)
•     When swiping the card, keep the card parallel with the bottom of the Swiper1.
•     Pull at a consistent speed.
•     Do not swipe the card too fast.

• If the data is read, the card information will fill the fields. If not, try swiping the other direction. Right-to-left vs. left-to-right, or remove and reinsert the card if using EMV.
• If the “Re_Swipe” and “Manual entry” buttons appear and you choose “Re_Swipe” follow the instructions under “WAIT…” again.
• If you would rather do “Manual entry” then enter the credit card information in each field.
• Enter the email address of the patron so they can receive a receipt via email. This must always be entered manually if you don’t integrate with Salesforce.
• Press “Next”
• Press “OK” to process the transaction.

NOTE: if the Swiper1 app is in “Test” mode, your card will decline and not be charged and no receipt will be sent.

We recommend you do a couple test swipes in “Test” mode. Then switch to production and do a small ($0.50) transaction as a final test.

In “Production” mode, you should receive a message that says that your transaction was successful.
 

Technical Data