Click & Pay Suite: Settings - Countries and States
NOTE: If "State and Country/Territory Picklists" are enabled in Salesforce, C&P Setting > Country and State settings are not applicable.
Typically forms post the entire Country or State name. This feature allows you to select the ISO standard abbreviations for Countries and States which helps with standardizing your mailing lists. To control how Countries and States are posted, follow the below steps:
Country Address Format: Select the format you wish to use in your Salesforce instance. The Country may be displayed with the name spelled out or using the Country code abbreviation.
State/Province Address Format: Select the format you wish to use in your Salesforce instance. The State/Province may be displayed with the name spelled out or using the State/Province abbreviation.
NOTE: If the abbreviation option is selected, the abbreviation will appear only on the Contact & Account records. The full name for the Country and State/Province will appear in the C&P Data, on the C&P Transaction, on the receipt, etc.
After making the changes, click on “Save” button.
Click the "Synchronize Country and State/Province Database" button
Once you click on “Synchronize Country and State/Province Database” button, then the data will be reset. Make sure that you have at least 8MB of data storage available. To check your data storage information, go to Setup > Administration Setup > Data Management > Storage Usage.
If you encounter an error for the Country or State/Province during posting, you may click the "Delete and Reset" button, then click the "Synchronize Country and State/Province Database" button. If the error continues, please contact the Support team.