We always offer powerful, flexible products at the lowest cost possible, and being there for you is important to that equation. So, true to our nature, you have a lot of options. All free unless noted.
Call Support: 866-999-2542
Knowledge Base
Need to learn how to change a receipt, issue credit, create a report? Get started in our Knowledge Base by searching above, or find documentation for a specific product on the Knowledge Base Home page.
Create Support Ticket
Create a Support ticket online to communicate with our agents via email. Use this method when you have some time and want to save money.
Live Support
Just need a chance to work hand-in-hand via screen-share? Join our Live Support between 3:00-3:30 pm ET on Monday - Friday afternoons to talk to an expert. Callers are received on a first-come, first-served basis, and our experts stay on the call until everyone has an answer or a plan.
Please include your full name and Organization when you join the meeting.
Community Forums
The Click & Pledge Forums have moved! Community discussions are now right here on our Knowledge Base platform. Click "Community" in the header above or use this link:
https://support.clickandpledge.com/hc/en-us/community/topics
This new Community gives you a public space to ask questions, share ideas, post comments, and interact directly with Click & Pledge staff as well as other users.
No separate login is required, just sign in using your Click & Pledge Support account.
Webinar Archive
Our recorded webinars are great for an overview of the products and features available. If you are just starting out with peer-to-peer fundraising, with mapping transaction fields, creating Events in Salesforce, or just need a how-to on starting a mobile-friendly donation page- this is the place to be!