Join Live Support (Zoom)
What is Live Support?
Live Support is like office hours. Join a Zoom session to ask questions, share your screen, and get real-time help from our support team.
Hours (Eastern):
Monday - Thursday: 9am - 4pm
Friday: 9am - 3pm
Before you join:
- Enter your full name and organization
- Be ready to share your screen for faster support
- Have a microphone/speakers (or use Zoom phone dial-in)
Tip: If dialing in by phone, select “Phone Call” in Zoom audio settings and use your Participant ID when prompted.
Need a private session?
Call (866) 999-2542, reply to an existing support email, or submit a support request to schedule.